Farm Tour Terms & Conditions – Scotchwood Farm

1. Bookings & Payment

  • All tours must be booked in advance through our online scheduler.

  • Full payment is required at the time of booking to secure your spot.

  • Bookings are confirmed once payment is received.

2. Cancellations & Rescheduling

  • Cancellations with more than 48 hours’ notice are eligible for a refund or reschedule.

  • Cancellations within 48 hours are non-refundable.

  • We’ll always do our best to accommodate rescheduling with reasonable notice.

  • As this is a working farm, we may need to reschedule due to weather, animal welfare, or other unforeseen circumstances.

3. Arrival

  • Please arrive on time so you don’t miss out on the experience.

  • Tours run to schedule and may not be extended for late arrivals.

4. A Working Farm Environment

  • Scotchwood Farm is a real, working farm

  • Surfaces are uneven, animals are unpredictable, and conditions can change quickly.

  • By attending, you acknowledge and accept these inherent risks.

5. Around the Cattle

  • Our Highland cattle are generally quiet and friendly, but they are still large animals.

  • All interactions will be guided,  please follow instructions at all times.

  • Do not approach, feed, or touch animals unless invited to do so.

6. Children

  • Children 12 years and above are very welcome but must be supervised closely at all times.

  • Parents/guardians are responsible for their safety and behaviour.

7. What to Wear

  • Enclosed, sturdy footwear you don't mind getting cow poo on is a must (no sandals) 

  • Dress for the weather. Think sun protection, hats, rain coat, umbrella. 

8. Biosecurity

  • To protect our animals, visitors may be asked about recent contact with livestock.

  • Footwear must be clean upon arrival. We may provide disinfectant if required.

9. Behaviour

  • We want everyone (humans and animals) to have a good experience.

  • We reserve the right to end a tour if behaviour is unsafe or disrespectful.

10. Photos & Socials

  • You’re welcome to take photos — we love seeing them shared.

  • By attending, you consent to incidental photos/videos being used on our social media unless you let us know otherwise.

11. Liability

  • To the fullest extent permitted by law, we accept no liability for injury, loss, or damage sustained during your visit.

  • Visitors enter the property at their own risk.

12. Accessibility

  • Due to the nature of the farm terrain, some areas may not be accessible to all visitors.

  • Please contact us prior to booking to discuss specific accessibility needs.

13. Changes to Terms

  • We reserve the right to update these Terms & Conditions at any time without prior notice.